At Real Help Real Estate (“Real Help Real Estate” or “we” or “us” or “our”), we appreciate your use of and contributions to our websites, our mobile and desktop applications, our other properties and/or our related services (collectively known as the “Services,” or, each individually, a “Service”). Real Help Real Estate respects your privacy and is committed to protecting your personal information.
Collection of Information
When you use the Services, we collect a variety of information.
- Usage logs. When you use the Services, your computer or other electronic device communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you’re visiting.
- Calls. Calls to Real Help Real Estate or to third parties through Real Help Real Estate may be recorded or monitored for quality assurance and customer service purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.
Usage and Disclosure
In general, Real Help Real Estate uses the information collected from you to communicate with you and operate our Services.
Your privacy is important and we are committed to protecting information that identifies you personally, where you have chosen to keep it private (“Personal Information”). We will only share Personal Information that you provide outside the public areas of the Services in the following circumstances:
- Consent. When you consent or direct Real Help Real Estate to share the Personal Information. For example, if you choose to contact a real estate agent or lender through the Services, your name and email address will appear to the recipient of the message.
- Merger or sale. If and when Real Help Real Estate is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business.
You may receive email from Real Help Real Estate for a variety of reasons – for example, if you took an action through the Services, you signed up for a regular report, or you posted your home for sale and a buyer sent you a message. We respect your desire to manage email correspondence. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information
Children Under the Age of 13
Real Help Real Estate will not knowingly collect personally identifiable information from any person under the age of 13. The Services are not designed to attract the attention of persons under the age of 13.
Storage, Security and Retention of Information
Personal Information will be processed and stored by Real Help Real Estate in databases hosted in the United States. Real Help Real Estate has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information. No transmission of information via the Internet can be entirely secure, however, so please always use caution when submitting Personal Information.
Contacting Real Help Real Estate
If you have any questions about this privacy statement, or the privacy practices of Real Help Real Estate, please email us at privacy@Real Help Real Estate.com.